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  • Send Automated SMS/WhatsApp

Send Automated SMS/WhatsApp

Text Messaging Cloud enables you to send SMS via Webhook. Go to workflow and define your trigger and choose action as webhook for sending SMS. For eg. to send welcome SMS on lead creation go to Workflow, then create a trigger on all lead creation and choose action as webhook.

workflow sms

Now choose instant action as webhook and create a simple POST request to Messaging Cloud.

How to create a webhook?

Simply follow these steps,

  1. Give a name to your webhook for eg. Welcome SMS on Lead Creation
  2. Add Notify URL “https://app.crm-messaging.cloud/index.php/Zoho/Webhook”
  3. Method is “POST” request type and authorization type is general 
  4. Add description (optional)
  5. In body, choose option – Form data and add module parameters are mandatory to process webhook. “message_to” parameter to reference phone number on module and zoho_token to refer zoho token field on textmessagingcloud in standard format
  6. Add your message content in message_body parameter in user-defined format
  7. Click and save.
Automated zoho sms
 
SMS on Zoho CRM, WhatsApp on Zoho CRM
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Updated on October 7, 2022
Send Bulk SMS/WhatsAppSetting up Automated Lead Creation for Incoming SMS and WhatsApp

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