Elevate the Guest Experience

Engage guests with personalized messages

Engage guests with personalized messages from booking to check-out and beyond and see how CRM Messaging can enhance the guest experience

Engage. Delight. Retain.

CRM Messaging empowers hotels and resorts to build lasting connections with guests, streamline communications, and enhance the overall guest experience with timely, personalized interactions

Drive Guest Engagement More Satisfaction More Loyalty With CRM Messaging

Reservation Confirmations and Reminders

Automate reservation confirmations and reminders

Ensure a seamless guest journey from the start by automatically confirming reservations and sending timely reminders before arrival

Pre-Arrival and Onsite Communication

Send pre-arrival messages, upsell options, and check-in information

Engage guests even before they arrive by sharing welcome messages, upsell opportunities, and all necessary check-in details

Guest Feedback Collection

Prompt guests to share their experiences and leave reviews

Request feedback effortlessly after their stay, allowing guests to share experiences and provide valuable insights to help improve services

Loyalty Program Updates

Engage repeat customers with exclusive offers and loyalty rewards.

Nurture guest loyalty by keeping them informed of rewards, upcoming promotions, and exclusive offers designed just for them

Personalized Post-Departure Follow-Ups

Continue the relationship after check-out

Send thank-you messages, request reviews, or share upcoming offers and events to encourage repeat bookings

Event and Amenities Promotion

Promote on-site events, dining, and amenities throughout their stay

Enhance the guest experience by updating guests about events, dining specials, spa offerings, and more, encouraging them to explore all your property has to offer

What You Can do?

Boost Guest Satisfaction with Pre-Arrival and Onsite Communication

Make every guest feel valued from the moment they book

Send tailored pre-arrival messages, offer upgrades, and provide useful information to make each stay memorable

Increase Repeat Bookings with Loyalty and Reward Updates

Encourage guests to return by keeping them informed of loyalty points and rewards

Show appreciation for repeat guests with exclusive promotions and program updates that strengthen long-term loyalty

Elevate Service Quality through Guest Feedback

Gather and act on guest feedback to continually improve services

Collect insights after each stay to refine your offerings, ensuring they align with guest expectations and enhance satisfaction

Key Features for Salon Success

Targeted Marketing Campaigns

Seasonal Promotions: Drive bookings during peak and off-peak times by promoting seasonal offers, limited-time packages, or new services

Guest Insights and Data-Driven Personalization

Use guest data to personalize interactions, upsell services, and tailor promotions to individual preferences

Automated Messaging Workflows

Efficiently manage guest communications, from booking confirmations to post-stay thank-yous, with seamless automation

Integration with Property Management Systems (PMS)

Integrate CRM Messaging with your property management system for a unified, streamlined communication flow.

Ready to Enhance Your Guest Experience?

Join the hospitality brands achieving higher guest satisfaction and repeat bookings with CRM Messaging. Start transforming your guest interactions today.

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Increase in Conversion

How can CRM Messaging improve guest satisfaction?

By sending timely and personalized messages, CRM Messaging keeps guests informed and engaged from booking through post-stay, enhancing their experience

Can I customize messages for each guest?

Absolutely! Tailor communications based on guest preferences, stay history, and loyalty status for a more personal touch

How does CRM Messaging support guest feedback collection?

Automated feedback requests after check-out allow guests to share their experiences, giving you valuable insights to improve services

Can CRM Messaging integrate with my property management system?

Yes, CRM Messaging integrates seamlessly with popular property management systems for efficient and cohesive guest communications.