Converse On ZOHO CRM
Kick start texting on Zoho and get deals closed faster. Give your service team power to deliver an awesome customer experience. Do you know that SMS messages have a 36% click-through rate and a 45% response rate (email has just 8%)
Business Text Messaging right from your Zoho
Send and Receive SMS | List Broadcast | Send Automated Workflow SMS
SMS & WhatsApp Conversations
Send and Receive SMS, MMS, WhatsApp from Conversation Widget and view contextual thread
Templates & Personalization
Save your faviourte messages as templates and use personalized tokens
Fully Compliant
Never miss sending to Opted out records, fully compliant to GDPR, TCPA, DLT and AUS SPAM Act
Global Messaging
Messaging cloud supports SMS in 200 countries globally via best providers ensuring delivery
Supporing range of Use cases
There are plenty of use cases that you can leverage through CRM Messaging
- Appointment Reminders
- Form Submission SMS Action
- Sales and Service Reps Two Way SMS Conversations
- Blast SMS
- Welcome SMS
- SMS Alerts to Reps
- Product Promotions
- CSAT Surveys
- Abandoned Cart Recovery
- Bring your own use case, we will solve it
Send and Receive SMS & WhatsApp
Send and receive text messages directly from your ZOHO account to accelerate your sales and marketing.
- Send SMS, WhatsApp on Leads and Contacts Record Layout With a Click
- View Incoming and Outgoing SMS in a Conversations Tab
- View all conversations context with a record
- Send SMS, MMS, Templates and Emojis
Workflow Automation
Send and receive text messages directly from your Zoho CRM to accelerate your sales and marketing
- Trigger automated SMS with “Webhook” Workflow Action
- Setup drips and alerts reps on incoming on Messaging Cloud Web App
Run Marketing Campaign & track Analytics
Send and receive text messages directly from your HubSpot account to accelerate your sales and marketing.
- Run marketing campaigns on lists
- Track Campaign performance with detailed reports and analytics
listen What Our User Speak
For CRM Messaging Team Customer Satisfaction are their priorities, we ensure that we ease their journey
Best experience with ANY ZOHO 3rd party app team in 10 years!!!!!
Scott Wiseman
CTO
Token Asset Group
CRM Messaging Cloud open new possibility in my CRM. I really appreciate the support I received from the team
Darko S
CEO
Smile For All
Great Customer service, the issues are solved really fast. their user guide links are pretty easy to follow. We migrated from Clicksend to this service and we are really happy with it.The dashboard could have a little set of improvements but overall this is a great service
Ivan Ayala
Zoho Admin
N&V Sunbright Group
One of the best service provider for whatsapp & sms messaging for CRM , special thanks to prateek for helping out every possible way. highly recommended.
Sayli Narsapurkar
Head Of Digital
My Roomie
Service provider was extremely helpful and fast to respond with walking me through the process. I really love that my team can see who they are sending texts to and receiving from. We have tried out all the apps on zoho and this is by FAR the best for two way texting! Keep up the great work!
Marina LaBaff
CEO & Founder
A Million Monarchs Boudoir
The affordability and the ease of use. The process of implementation was quick and easy.
Cindy W.
CEO & Founder
Whitener Business Solution
unlock the true power of ZOHO CRM
Engage with your customers & prospects with-in your CRM & give your service team’s power to deliver an awesome customer experience
Want to see it in action?
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Elevate customer engagement with seamless CRM integration and Leverage Personalized messaging, WhatsApp campaigns and more.
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