SMS pricing is based on the destination and type of message you’re sending, as well as the carrier to which the SMS is being sent.
WhatsApp pricing is based on the conversation in 24 hr window, recipient destination, and category of templates. Rates for business-initiated and user-initiated conversations vary by country or region
Country | CRMM Cost Per Message Credit |
USA | $0.018 |
Canada | $0.018 |
UK | $0.070 |
Australia | $0.084 |
South Africa | $0.043 |
Italy | $0.141 |
China | $0.056 |
India | $0.073 |
Ireland | $0.080 |
One Message Credit is charged for one SMS of 160 characters.
If SMS contains unicode characters like emoji’s, then 1 message credit is 70 characters.
Prices may change from time to time without notice. Additional carrier fees may be charged in addition to the prices above. Please see the carriers fees section for more information.
SMS Carrier Fees will be passed on to customers in monthly invoices as per monthly usage.
For other countries, contact [email protected]
No credits are deducted for incoming SMS.
Country | Long Code |
USA | $2/mo |
UK | $2/mo |
Australia | $12/mo |
South Africa | $8/mo |
Italy | $50/mo |
China | $2/mo |
India | $2/mo |
Ireland | $8/mo |
For other countries, contact [email protected]
One MMS is charged 4 credits.
Country | SMS Carrier Fee |
USA | $0.005 |
Canada | $0.009 |
UK | $0.00 |
Australia | $0.00 |
South Africa | $0.00 |
Italy | $0.00 |
China | $0.00 |
India | $0.00 |
Ireland | $0.00 |
SMS Carrier Fees will be passed on to customers in monthly invoices as per monthly usage.
For other countries, contact [email protected]
Read more on whatsapp conversation based charging pricing WhatsApp Conversations Pricing & Compliances – CRM Messaging (crm-messaging.cloud)
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