How HR and Recruiters Can Use WhatsApp + AI Bots to Transform Talent Acquisition

Hiring the right talent is tough. Between resume screening, endless follow-ups, and coordinating interviews, HR and Recruiters often find themselves buried in admin work instead of building relationships with candidates. Meanwhile, job seekers want fast updates, personalized communication, and convenient channels. The solution? Meeting them where they already are—on WhatsApp—and supercharging the process with AI… Continue reading How HR and Recruiters Can Use WhatsApp + AI Bots to Transform Talent Acquisition

The Future of Customer Communication: WhatsApp Automation with CRM Messaging

WhatsApp isn’t just for texting friends anymore. With over 2 billion users globally, it’s become a vital business communication channel. But with great volume comes great complexity. Enter WhatsApp automation. What is WhatsApp Automation? WhatsApp automation allows businesses to send, receive, and respond to messages without manual intervention. Whether it’s responding instantly to customer queries… Continue reading The Future of Customer Communication: WhatsApp Automation with CRM Messaging

SMS for Nonprofits: Fundraising in Canada

SMS for Nonprofits Picture a small Canadian nonprofit texting its supporters: “$10 helps us shelter a family tonight—donate now!” Within minutes, replies flood in with donations. That’s the magic of SMS fundraising in Canada—a channel with a 98% open rate and near-instant responses. For charities and NGOs battling tight budgets and donor fatigue, SMS offers… Continue reading SMS for Nonprofits: Fundraising in Canada

How to Send Bulk WhatsApp and SMS from Bigin: A Step-by-Step Guide

In today’s digital landscape, businesses thrive on fast, personal, and scalable communication. For small and medium enterprises, tools like Bigin by Zoho CRM offer an affordable, pipeline-focused CRM to manage leads, customers, and workflows. However, when it comes to messaging—particularly sending bulk WhatsApp messages—Bigin has its limitations out of the box. Fortunately, the CRM Messaging… Continue reading How to Send Bulk WhatsApp and SMS from Bigin: A Step-by-Step Guide

Customer Feedback Done Right: Interactive Call Surveys vs. Traditional Methods

Why Customer Feedback is Everything (and How You’ve Been Doing It Wrong) Let’s be real—customer experience (CX) is the ultimate deal-breaker. Nail it, and you’ve got loyal customers for life. Mess it up, and they’ll ghost you faster than a bad Tinder date. That’s why businesses are obsessed with finding better ways to listen to… Continue reading Customer Feedback Done Right: Interactive Call Surveys vs. Traditional Methods

24 Email Ideas to Wrap Up 2024

As the year comes to an end, businesses can leverage strategic email campaigns to engage customers, increase sales, and set the tone for 2025. Here’s an extensive breakdown of 24 email ideas, along with examples and tips for execution: Reflecting on the Year Email ideas Holiday and Festive Emails 🎄 12 Days of Deals –… Continue reading 24 Email Ideas to Wrap Up 2024

Enhancing Sales Efficiency with Unified Communication Tools

Hey folk! Sales teams today face a common challenge: Not having unified communication tools and have to manage multiple touchpoints with potential customers across different platforms. From the first contact to closing the deal, each interaction is a chance to build a relationship and move the prospect closer to a purchase. But juggling these interactions… Continue reading Enhancing Sales Efficiency with Unified Communication Tools

How to Seamlessly Integrate SMS and WhatsApp with Microsoft Dynamics

In today’s fast-paced world, keeping in touch with customers quickly and effectively is more important than ever. We’re all juggling multiple tasks, and the last thing anyone wants is complicated or delayed communication. That’s where integrating SMS and WhatsApp with Microsoft Dynamics 365 comes in handy. Let’s dive into how this integration can make our… Continue reading How to Seamlessly Integrate SMS and WhatsApp with Microsoft Dynamics

Elevate Your Real Estate Game with WhatsApp for Lead Qualification

In the competitive realm of real estate, speed and efficiency in lead qualification can make a significant difference in closing sales. Traditional methods often involve time-consuming calls to a broad database, risking the chance of missing out on genuine prospects. However, modern solutions like WhatsApp offer a transformative approach. We now delves into how real… Continue reading Elevate Your Real Estate Game with WhatsApp for Lead Qualification

Boosting Customer Reviews with WhatsApp Business API: Complete Game-Changer for Small Businesses

If you are into customer facing business you know that customer reviews are more than just feedback—they are a pivotal element of a business’s online reputation and can significantly influence potential customers. That’s why you as a business consistently trying to collect these reviews, but it’s quite challenging. Many of your customers, who are satisfied,… Continue reading Boosting Customer Reviews with WhatsApp Business API: Complete Game-Changer for Small Businesses