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Why Customer Feedback is Everything (and How You’ve Been Doing It Wrong) Let’s be real—customer experience (CX) is the ultimate deal-breaker. Nail it, and you’ve got loyal customers for life. Mess it up, and they’ll ghost you faster than a bad Tinder date. That’s why businesses are obsessed with finding better ways to listen to… Continue reading Customer Feedback Done Right: Interactive Call Surveys vs. Traditional Methods

Hey folk! Sales teams today face a common challenge: Not having unified communication tools and have to manage multiple touchpoints with potential customers across different platforms. From the first contact to closing the deal, each interaction is a chance to build a relationship and move the prospect closer to a purchase. But juggling these interactions… Continue reading Enhancing Sales Efficiency with Unified Communication Tools

In today’s fast-paced world, keeping in touch with customers quickly and effectively is more important than ever. We’re all juggling multiple tasks, and the last thing anyone wants is complicated or delayed communication. That’s where integrating SMS and WhatsApp with Microsoft Dynamics 365 comes in handy. Let’s dive into how this integration can make our… Continue reading How to Seamlessly Integrate SMS and WhatsApp with Microsoft Dynamics

In the competitive realm of real estate, speed and efficiency in lead qualification can make a significant difference in closing sales. Traditional methods often involve time-consuming calls to a broad database, risking the chance of missing out on genuine prospects. However, modern solutions like WhatsApp offer a transformative approach. We now delves into how real… Continue reading Elevate Your Real Estate Game with WhatsApp for Lead Qualification

If you are into customer facing business you know that customer reviews are more than just feedback—they are a pivotal element of a business’s online reputation and can significantly influence potential customers. That’s why you as a business consistently trying to collect these reviews, but it’s quite challenging. Many of your customers, who are satisfied,… Continue reading Boosting Customer Reviews with WhatsApp Business API: Complete Game-Changer for Small Businesses

Text messaging has emerged as a powerful tool in China’s rapidly evolving mobile commerce landscape. With over 1 billion smartphone users and a tech-savvy consumer base, messaging offers businesses a direct and effective way to engage with customers and drive sales. This blog explores the rise of sms in China, its impact on mobile commerce,… Continue reading The Rise of Text Messaging in China: How to Leverage it to Boost Sales