Extend SMS and WhatsApp beyond CRM and Bigin — message customers from support tickets, invoices, live chat, and Zoho Social with the same CRM Messaging inbox.
Send and receive SMS/WhatsApp from support tickets and keep conversations in one place.
Desk setup guideTrigger payment reminders and customer SMS/WhatsApp via Zoho Books webhooks.
Books webhook guideOpen SMS/WhatsApp from live chats and log inbound messages into SalesIQ automatically.
SalesIQ integrationOpen WhatsApp and SMS conversations, templates, campaigns, and analytics inside Zoho Social.
Social setup guide







Automate and personalize customer communications across Zoho CRM, Bigin, Desk, Books, SalesIQ, and Social. Improve satisfaction and boost sales effortlessly.