How Banks are Using WhatsApp, SMS to Enhance Customer Service

Happy asian businesswoman using smart phone for banking online.

In today’s fast-paced world, customers expect fast and convenient service from their banks. The banking industry has recognized this need and is leveraging technology to meet these expectations. Among the many technologies being used, WhatsApp and SMS are two of the most popular ones. Banks are using these messaging platforms to offer a range of… Continue reading How Banks are Using WhatsApp, SMS to Enhance Customer Service

WhatsApp chatbot for Better sales and conversion

Online, networking business woman in a suit and smartphone reading email communication, WhatsApp or

As businesses get bigger, they need smarter ways of interacting with their customers. WhatsApp chatbots are a great way to automate customer engagement and improve sales at the same time. In today’s blog post, I’d like to go over how startups and growing businesses use WhatsApp chatbots with interactive text messages to optimize customer service… Continue reading WhatsApp chatbot for Better sales and conversion

Easy ways to enhance customer engagements through ‘WhatsApp Business API’

Business Reputation Boost: Customer Review and Service Evaluation in Online App.

Over two billion people use WhatsApp all over the world which is a great way for personal communication, but for businesses with large messages to move around ‘WhatsApp Business API’ is the solution for large customer relationship management for big businesses and for small and medium businesses(SMBs). WhatsApp, owned by Meta(Facebook) came up with the… Continue reading Easy ways to enhance customer engagements through ‘WhatsApp Business API’

How real estate brokers are using WhatsApp to sale more flats?

Introduction   Real estate brokers are using WhatsApp to sell more flats. They’ve found a way to reach out to buyers and sellers, answer queries instantly and even conduct transactions on Whatsapp itself.   Buyers are being put on group chats with other buyers and brokers.   It’s not just real estate agents who are… Continue reading How real estate brokers are using WhatsApp to sale more flats?

SMS Marketing Campaigns Guide: How to Support Customers Through the Holidays?

Successful text messaging marketing means encouraging customers to engage with your brand. When buying and they make their purchase decision. This requires you to listen to what your customers are saying and respond in a compelling way that establishes trust and loyalty. In the holiday season, the process is even more important since it will… Continue reading SMS Marketing Campaigns Guide: How to Support Customers Through the Holidays?

Top 8 Reasons Why Your Business Needs a Text Message Marketing Platform in 2022

Text message marketing, or SMS marketing, doesn’t have to be complicated. It can be an incredibly simple, effective tool, especially allowing you to reach customers on their mobile phones. Any business that’s discovered the power of mobile text messaging likes it. For one thing, there are a lot more people accessing the web via smartphones… Continue reading Top 8 Reasons Why Your Business Needs a Text Message Marketing Platform in 2022

Why does your Business Need SMS Automation in year 2022?

In the age of technology, you would think that communications are easier than ever. However, it can be hard to keep up with everything. That’s why businesses need to find new channels that make business day-to-day more efficient. For many small to medium-sized businesses, this is the best way to improve their bottom line. The… Continue reading Why does your Business Need SMS Automation in year 2022?

How Text messaging is utilized in real estate?

How Text messaging is utilized in real estate

Text messaging is utilized in real estate to create a more convenient form of communication for potential clients and realtors. A great deal of communication between both parties happens over text messaging, many times before there’s a meeting/phone call/email / etc. The real estate industry is one of the few to embrace text messaging as… Continue reading How Text messaging is utilized in real estate?