Sr. No | Template Name | Template Body |
1 | Booking Confirmation | Hi {{recipient_name}}, thank you for booking a room with {{hotel_name}}. Here are the details of your stay: {{booking_details}} We look forward to seeing you! Hi {{recipient_name}}, we’re looking forward to welcoming you today at {{hotel_name}}. Show this message at the counter for express check-in. If there’s anything we can help with, please reply to this message. |
2 | Payment Confirmation | Hi {{recipient_name}}, your booking for {{number_of_guests}}, {{number_of_nights}}, from {{start_date}} to {{end_date}} is confirmed. Your payment of {{payment_amount}} has been successfully completed. If there’s anything we can help you with, please reply this message or call {{contact_number}}. |
3 | Alerts | Hi {{recipient_name}}, we will be undergoing electrical maintenance from {{start_date}} to {{end_date}}, {{start_time}} to {{end_time}}. During this period, all amenities that require the use of electricity (ie. air- conditioning, lights, television, hair dryer, etc) will not be in operation. We seek your kind understanding. Good morning {{recipient_name}}, breakfast will be served to {{room_number}} between {{start_time}} and {{end_time}}. Please ensure that the ‘Do Not Disturb’ bell is switched off. |
4 | Promotions | Hey {{recipient_name}}, need a quick staycation? You’re in luck because we’re having a {{discount}}% off our Deluxe Suite for 2! Book now: {{website_url}} Happy birthday {{recipient_name}}! To celebrate your special day, we’ve prepared a great gift for you! Enjoy a {{discount}}% off the next time you stay with us. Use the code {{discount_code}} at checkout. Valid for the next {{promotion_period}}. |
5 | Referrals | Enjoyed your stay at {{hotel_name}}? Share this link {{referral_link}} with up to 4 friends and enjoy a {{discount}}% off the next time you stay with us! |
6 | Tips | Hey {{recipient_name}}, wondering what the best hotels are in each country? Check out this list we’ve compiled and maybe you could book a room on your next visit! {{website_url}} |
7 | Feedback | Hi {{recipient_name}}, thank you for staying at {{hotel_name}}, it has been a pleasure to be your host. If you enjoyed your stay, please share your experience with us at {{review_url}} |