To send WhatsApp message automatically, use templates and send them as SMS.
Choose Send SMS action in Workflow and choose your text template saved previously
![How to add WhatsApp in Workflow in WhatsApp 2.0? 1 image 14](https://crm-messaging.cloud/wp-content/uploads/2022/08/image-14-1024x656.png)
You may rename SMS to WhatsApp for your convenience.
Do not forget to attach media URL if your template has media. Here you can add crm-messaging media links only.
![How to add WhatsApp in Workflow in WhatsApp 2.0? 2 image 17](https://crm-messaging.cloud/wp-content/uploads/2022/08/image-17-1024x685.png)
This will automatically send WhatsApp when trigger is met.