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Release Notes for CRM Messaging Integration v1.0

We are excited to announce the launch of CRM Messaging Integration v1.0, a comprehensive solution designed to enhance your SuiteDash experience with advanced messaging capabilities. This initial release marks a significant milestone in our journey to provide you with a seamless, integrated communication platform that bridges the gap between your CRM and messaging needs.

Highlights of Version 1.0:

Messaging Conversations, Analytics & Templates Integration

  • Messaging Conversations: Access and manage SMS and WhatsApp conversations directly from SuiteDash, enabling a unified view of all customer interactions.
  • Analytics Dashboard: Gain insights into messaging performance with detailed analytics, including message volume, response times, and customer satisfaction scores.
  • Message Templates: Streamline communication with pre-defined templates for common responses, saving time and ensuring consistency in your messaging.

Setup Guide and User Documentation

  • Comprehensive Setup Guide: Follow our step-by-step guide to integrate CRM Messaging with SuiteDash, including iframe setup for conversations, templates, and analytics.
  • Detailed User Guide: Learn how to effectively use messaging conversations, access analytics, and manage templates with our easy-to-follow user documentation.

Tentative Launches for Mid-March 2024:

  • Contacts Sync with CRM Messaging: The upcoming version will introduce contacts synchronization between SuiteDash and CRM Messaging, ensuring your contact lists are always up-to-date across platforms.
  • WAZupp Delivered and Read Status Messages: Gain visibility into message delivery and read statuses in conversations, providing real-time feedback on your communications.
  • Webhook Callback Support: Enhance automation and workflows with webhook callback support, enabling real-time data sharing and actions based on messaging events.

Looking Ahead

The launch of v1.0 is just the beginning. With the tentative launches scheduled for mid-March 2024, we aim to further enrich your CRM Messaging experience by introducing features that provide deeper integration and insights into your communication processes. Stay tuned for more updates and thank you for choosing CRM Messaging Integration to empower your customer interactions.

We are committed to continuous improvement and eagerly anticipate your feedback on this release. Your insights will guide us in refining and developing features that meet your evolving needs.

Thank you for being a part of our journey. Here’s to a future of seamless communication and enhanced customer relationships with CRM Messaging Integration v1.0 and beyond!