To send a message, you simply go to record on Leads or Contacts and select a record and click on Chats or Send Message button. You will send an Message.
![Send SMS/WhatsApp 1 image 8](https://crm-messaging.cloud/wp-content/uploads/2024/07/image-8-1024x481.png)
Track Conversations In Chats
Click on Chats to see threaded view of outgoing and incoming messages.
![Send SMS/WhatsApp 2 image 2](https://crm-messaging.cloud/wp-content/uploads/2024/07/image-2-1024x478.png)
Now you can send message to related contact person on deals and cases modules, right from deals and cases. Try now.