Send Automated SMS/ WhatsApp

Using workflows, you can send automated SMS in your drips, notifications, and alerts use cases using workflow Messaging Cloud actions.

Step 1:Go to workflows, and define your enrolment trigger criteria and choose action “Send SMS via Messaging Cloud” to triggers SMS.

Send Automated SMS

Step 2: Review workflow and run it, it will automatically send SMS for contacts enrolled in the workflow. 


Act On Incoming SMS Text

Messaging cloud has SMS triggers that can be used to trigger action in the workflow. For eg., you can collect OPT-ins if your participants reply “YES” keyword, then simply add all those contacts to a list.

SMS trigger