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WhatsApp Setup

  • Create an app on Facebook.
    • Go to All Apps – Facebook for Developers
    • Create AppEtr5 NU6GgNGG4rLC4G9DY4nzcSrHYb1M1y JbqsKi1sIE9cjHlgOVql4Qu4z6YM1s5oe7LS6FOJ3n4lD3yhDGe oNbyMSRMDikp116ceWOMap3
    • Choose Business as App TypefU6QulxwhflBs1Czj0VhkHucQOhraZ3oQL tIwnP8MubBSzuHS2K3CuWllwqbnJTV5oW2jIJhbcTgyqPN2vmEXy8N7pH32y9EWMWN2Tg SltjDBWDMqbPx4bXHk FqZjnTu9tMqsapSFZ9yNosYhUA
    • Give App Name, Contact Email and Choose Facebook Business Account for this appDg18hcSFnj3gHMM1CbAXubzhaO Qnq7 NZ6FrxZKo Zpkyugw5g6t0RObvviuiwuby4AGAHAYTmGD5M06FcYxZQ2PbMsPhRJe vIyPjrO3ayeEoXggl407w 9 hIZ8aDgw GEkAeM5pz0P1lKOUOWaM
  • On next screen, go to bottom and choose WhatsApp Setup hq2xYttf0 a4pTHObMBAiumh59fFzZn TuWFlabQQGN6AzCjWr r bCVeGIi4CR2GMf4PKgUfE6lYOC1I2Bg0dALyP26cg2lgUStgSHMb7yUiatBPJV xO
  • Go to step 5 on next screen and click on add phone numberccWrS5UeFBHzTgjCFzbgN9i tJmOdLalJgZtqXVmfxzqCDWq EkMZllimR Hco7Tlvg625LE39kMp Yqj8taqaMXCb3mvdo9sYn9Hrsqxq8alcuYuNUJp Fz1dEZ rClq455T ceyWZ3MR mr3HMLWo
  • Add WhatsApp display name, timezone category, description for your business MCSLr9kNO4x1TpwRw7gEoOIQs6yTNPC9EvhBOnvZTnh0OGDFmCR qiw0nu9atvTj3XpMnhMnFeajUDUParrSpc0QpqneDRc
  • Add your phone number and verify it with one time passcode. Make sure this number is not on WhatsApp previously. If it’s on whatsapp, then follow these migration step first Migrate an Existing WhatsApp Number to a Business Account – WhatsApp Business Platform (facebook.copzYDYQEQuWnH Ryz2CyQiI4 XhsHjT6FiQh5NeqIJXkT6tC 7Zz2GMqrRBDijn3qQ5IQ77Xr1nPQgqaHi e3A YB4Z PywM5iFw1rWPCHjMaZVqgqgbDN1 Otnwk4UMon iywEzTIvT7nIHOWHFQuk0m)
  • Go to configuration on left side menu and add callback URL and token 

Callback URL:

Token:

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  • After adding callback url and token, click on manage webhook fields and subscribe to messages fields and message_template_status_update fields
Screenshot 2023 01 03 005412
  • Now to go to facebook business account settings to add a system user
    • Go to Business Settings (facebook.com)
    • Add a system user by giving username admin and role adminZh8qf CTb398l4T1Po1RdpxA7JgKfPQoJOiElV0L7TlQO5w1hK7aI36T bNmDVw k B0 8nH5VIt vxoAOTBrl1AArQ SgeFMhuIpGCm2jO42Nant9J77q6KngZeYlr5kb0pzU7PD
    • Now assign app to this user rKjpunV0JwcIPc5EFQ8mQJUSjtbMruYGAb2IItzPw6KDnUeXwQytBn1WMGr9efe4lF8Rk7EXbI9PcaJCYXXMG3y4i8dmHHs6CCJbQyJJUbr0ygWvoS0us6Q22 WVnvkFTIofREAK9UEAZ7vCIwZ58AI
    • Go to Apps , select your app and give manage app access2KIDmV7o81z3RyKNPKNMTbr74qWQPx6zdC6BkcSsavVZWOMHiXAHwHjBswbDSQwAWLXpk WDfNvdEPdz61WMTxBn4VX5IQJrxmKhbMC8vPLUlp3mbijfSs0sUcxyhTl w1 GoA3Lu7K 8K IbOJ1rc
  • Now generate token by selecting your appmovTgx FtUuwrD5WOeaZXUQ1 XIJtLHDodbp5a cYZRiqtwJ WS 6WF5jEN5scmh5OjlrtFTHMdLxKq89A352tmjFapayc2lDDqGkpQ4s4s5ZCvJa FiUBC6uQ5pv z Hqlop75kkZ62eX1CWS5 sfY
  • Add permission for whatsapp_business_messaging & whatsapp_business_managementwb 4AwI C Rwu1Gvw2E8f76ENMGhGd9CaluuEBTohpQrIqd2V nAjdoebupTsBRLWdSfjCZCEaTrQ9R1z2LWp5pCBmetY gFbVfsP4p7 xYegcc0eHsQXPi8asfHKolqLMW4U4KDo2F w8nO2OObOs
  • Copy generated token and add it on CRM Messaging 
  • Copy phone number id and WhatsApp Business Account ID and add it on CRM Messaging. Phone number Id will be on your app in https://developers.facebook.com/apps/
1DUn0EE3dJTxkzXkrbfUHqk0qVGTCU03Lkw0eXdnsaT5fcNDzt mwzOyGvfxpLp4kh Qce3cmMEtFcl8Mq c3sa3nA6bYUYqbv9 O9J K40vKKP21gDSHjS1WeobSzpL1IkuVn1rq27CiD4FVzvP3gI
  • For adding phone number ID and token in CRM Messaging, go to Account Settings -> API Configuration -> Select WhatsApp Cloud
  • Add phone number id in phone number, WhatsApp Business Account ID, copied token in JWT / Access token field and give a name for conversations tab and keep whatsapp as only support checked and save.
image

Your setup is complete. Now go to Templates and click on Sync Templates on right side. It will fetch sample templates from your WhatsApp Business Manager. You can send these templates for testing purposes.

Platform’s Cloud API. Thank you for taking the time to test with us.

Shoot this message form new message Text Messaging for Marketers and Sales Reps – CRM Messaging (crm-messaging.cloud) by selecting above saved template to any whatsapp number.

You can add your own templates over here https://business.facebook.com/wa/manage/message-templates 

Updated on March 3, 2024

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